The 4UsGroup Ltd is committed to respecting your privacy and protecting your personal data. This privacy notice explains how we collect and use your personal data and tells ypu about your privacy rights. For the purposes of this document, the term 'we' refers to the 4UsGroup Ltd.
The types of information collected by the website, through emails, in person on the telephone or from other sources when you are a recipient of our service.
Personal data is information which relates to an identifiable living person. This may be information such as your name, address, email address and other personal details, including contact telephone numbers, alternative delivery address and relevant documentation required for delivery of certain items.
We may ask for payment information which is securely collected and processed.
The purpose for collecting the data
We use your data to enable us to provide you with the services you require; to provide you with information regarding collection and delivery times; to update you on any changes to your delivery schedule. In addition, we will contact you regarding payment in the form of an invoice emailed to the account you have supplied.For card payments over the phone, we will require you to share payment details which will be securely collected and processed.These details will not be recorded except into the payment device being used at the time of payment.We do not retain this information.
Data storage, transfers, security and access
We will only store your personal information for as long as we need it for the purposes for which it was collected.Where we provide you with any service, we will retain any information you provide to us at least as long as we continue to provide that service to you.
We may share your data with selected third parties. For example, we may share your information with: -Auction houses -Other Courier firms where we believe that they can better assist you with your requirements
There are certain exceptional circumstances in which we may disclose your information to third parties. This would be where we believe that the disclosure is:
Required by the law, or in order to comply with judicial proceedings, court orders or legal or regulatory proceedings
Necessary to protect the safety of our employees, our property or the public
Necessary for the prevention or detection of crime, including exchanging information with other companies or organisations for the purposes of fraud protection and credit risk reduction.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.
To be informed
This policy aims to provide you with concise, transparent and accessible information about the personal details we collect from you and how we use it. If you have questions or require more specific information, contact details can be found at the bottom of this document.
To have access to your personal data
To correct or amend your personal data
To restrict the use of your personal data